What do we mean “Project Management”?
Definition of terms is absolutely critical to making sure that in such a complex process as selecting a new IT department team and support agreement things that everyone is on …
Blogs, Videos & Info
What we mean by “Business Continuity Planning”?
Definition of terms is absolutely critical to making sure that in such a complex process as selecting a new IT department team and support agreement things that everyone is on …
What we mean by “General Maintenance”?
Often times, this can be another phrase for contention. For example, cleaning a machine of malware or infection is NOT general maintenance. Ensuring that the Anti Virus software is up …
What do we mean “Help Desk & IT Support”
Definition of terms is absolutely critical to making sure that in such a complex process as selecting a new IT department team and support agreement things that everyone is on …
What do we mean “Presence Management”?
Definition of terms is absolutely critical to making sure that in such a complex process as selecting a new IT department team and support agreement things that everyone is on …
Tracking and securing laptops and smartphones in the wild
You might or might not think about it consciously but a single employee often carries around 3 thousand in company tech daily. (That could be an iPhone and a laptop.) …
Cloud Migration
Experience has taught us that first steps to a successful migration are to learn what immediate needs, mid range and long term needs are expected to be met by moving …
Windows, Apple, Mac and Android support
We can’t say we are capable of supporting the modern business if we aren’t able to help with the various hardware vendors in an office and in the field. Being …
Asset tracking in 2020
Is most of your tech out of the office now? Asset tracking in 2020 With more devices being in the field than in the office, it’s time to address the …
Office365 and G Suite
I’ll discuss some of the specific points below that can affect a decision but let’s talk about the most important part of the discussion. That, for me, is what do …